Effective Date: October 29, 2024
Cater Cousins (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://catercousins.co.za and purchase our catering equipment.
By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information: Name, email address, phone number, physical address, and other contact details when you register or make a purchase.
Payment Information: Credit/debit card details or other payment-related information for transactions. We use secure payment gateways, and do not store your payment details on our servers.
Browsing Information: Cookies, IP addresses, browser type, device information, and browsing activities collected automatically when you visit our website.
Customer Feedback: Information you voluntarily provide through forms, emails, or direct communication.
2. How We Use Your Information
We use your information to:
- Process orders and deliver purchased products.
- Communicate with you about orders, promotions, or updates.
- Provide support and respond to inquiries.
- Improve our website’s functionality and user experience.
- Comply with legal obligations and prevent fraudulent activity.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Monitor site usage and performance.
- Personalize user experience.
- Remember your preferences and cart details.
You can modify your browser settings to refuse cookies, but this may affect the functionality of our website.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:
Service Providers: Third-party service providers who assist in payment processing, shipping, and website management.
Legal Obligations: When required by law, or to protect our rights, property, and safety.
Business Transfers: In the event of a merger, acquisition, or asset sale.
5. Security of Your Information
We implement industry-standard security measures to protect your personal information.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
Access and Update: View and update your personal information.
Delete: Request the deletion of your personal data.
Opt-out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. International Data Transfers
As a South African-based company, your information may be transferred to and stored in our servers located in South Africa. By using our website, you consent to this transfer of data.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices.
We encourage you to review this page periodically for any updates. Your continued use of our website following any changes indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@catercousins.co.za
Phone: +27 76 899 9829 / +27 60 669 0734
By using our website, you agree to the terms outlined in this Privacy Policy.